Step 01
Survey
The patient completes a standard intake survey about goals, history and preferences in their own portal.
Technology partner
Front-office operations for clinics.
My Doctor's Choice clinics run their front office on FrontOps. One workflow, from survey to pharmacy order: patients, providers and pharmacy each see their own step, and nothing is ordered until a provider approves.
The workflow
One workflow, from survey to pharmacy order.
FrontOps sits in front of the operation and systems your clinic already uses.
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Step 02
Review
The provider reviews the survey alongside any lab results the clinic has.
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Step 03
Plan
FrontOps aligns patient goals to options from the clinic's own catalog, with the reason for each. The provider changes, removes or adds to them.
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Step 04
Approve
The provider discusses the plan with the patient and approves it. Nothing moves forward without that approval.
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Step 05
Order
The approved plan becomes a pharmacy order. Patient charges and pharmacy payables are kept as separate records.
The modules
Ordering, Telehealth and CRM.
Ordering
Provider-led care planning and clinic follow-through: survey, provider review, plan and pharmacy order.
Telehealth
Scheduling and remote visits connected to the same patient plan.
CRM
Finding, reaching and following up with the people your clinic serves.
Getting started
Your workflow first. Then the software.
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Walk us through it
Show us how work moves today: who takes the call, who reviews, who places the order, and where things stall.
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Agree the workflow
We write it down as one clear sequence and agree who is responsible for each step, including what a provider must approve.
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Set it up
We configure the modules that fit that workflow. Nothing goes live until you've reviewed it.
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Stay involved
We keep an eye on how it runs and adjust it with you.
Learn more
See FrontOps for yourself.
Visit frontops.io to learn more about the platform.